Privacy Policy

Privacy Policy

At Ijaazah, we are committed to protecting our users' privacy and keeping their personal information secure. This Privacy Policy explains how we collect, use, store, and share information when you access our website and educational services.

By using Ijaazah, you acknowledge the privacy practices outlined in this policy.

1. Collection and Use of Personal Information

We collect information necessary to provide our educational services, manage user accounts, and improve the learning experience, including:

• Personal Information: Name, email address, phone number, age, address, registration details, and payment information.
• Technical Information: IP address, browser and device details, visited pages, and cookies.
• Connected Account Information: Information you authorize us to access when linking your account to third-party services.

We use this information to manage accounts, deliver lessons and services, communicate with users, respond to inquiries, and improve platform performance.

We may analyze website activity using aggregated statistical data that does not identify individual users. These statistics may also be shared with our partners to improve services.

You can disable cookies through your browser settings, although doing so may affect certain website features. Third-party advertisers may use cookies governed by their own privacy policies.

Children's Privacy: Ijaazah does not permit children under 13 to register independently or knowingly collect their personal information without the required parental consent. Any information collected without verified parental authorization will be deleted.

2. Lesson Recording and Educational Quality

Online lessons delivered through Ijaazah are video recorded to maintain teaching quality and ensure compliance with educational standards.

Recordings may be used to evaluate teacher performance, improve teaching methods, enhance students' learning experiences, develop automated assessment tools, and review complaints or compliance with established procedures.

Lesson recordings are securely stored and are accessible only to authorized personnel for the purposes described.

If you do not wish to have your lessons recorded, you may contact our support team to communicate your preference([email protected]).

3. Information Sharing and User Communications

Ijaazah does not sell or rent personal information or share it with third parties for their independent marketing purposes.

However, certain information may be shared when necessary with authorized service providers, such as payment processors, or affiliated businesses offering services related to our platform. Such information may only be used for its intended purpose.

We may also disclose information when required by law, to protect rights, prevent fraud, or as part of a business merger, acquisition, or ownership transfer. Users will receive advance notice when their personal information is transferred due to organizational changes.

SMS Communications: Phone numbers are used for account verification through One-Time Passwords (OTP) and notifications related to educational services. Mobile information and SMS opt-in consent are never shared with third parties for marketing or promotional purposes.

Ijaazah may send account updates, service announcements, and general promotional communications, including offers on behalf of other businesses, without targeting users based on their learning performance or personal behavior. Users can opt out of promotional emails through their account settings. Email open confirmations may be used to improve communication quality.

Except in the circumstances described in this policy, users will be notified before their information is shared with external parties and given the opportunity to prevent such sharing.

4. Data Security and User Rights

We take appropriate measures to protect personal information against unauthorized access, disclosure, or misuse.

Our services use Google Cloud infrastructure and security measures, including secure communications and data encryption. However, no electronic system can guarantee complete security under all circumstances.

Users can access, review, correct, and update their personal information through their account dashboard.

When an account is canceled, Ijaazah retains the associated personal information for 12 months, after which it is securely archived.

Information users voluntarily make public on the platform is not considered private, while personal notes remain confidential unless users choose to share them.

5. Third-Party Websites and Policy Updates

Ijaazah may provide links to external websites or services. We are not responsible for their content or privacy practices, and users are encouraged to review their privacy policies before using those services or sharing personal information.

Ijaazah reserves the right to update this Privacy Policy when necessary. Users will be notified of changes affecting how their personal information is used through website announcements and email notifications.

If you disagree with any updates, you may contact our support team to discuss your concerns or request the deletion of your account and personal information.

Continued use of the platform after changes are published constitutes acceptance of the updated policy.

6. Contact and Privacy Inquiries

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact the Ijaazah Support Team([email protected]).

We are committed to reviewing privacy-related inquiries and making reasonable efforts to address and resolve reported concerns.